Cancellation Policy

If cancelling 7 days before arrival, forfeit 10% of the payment.

If cancelling 14 days before arrival, get 100% refund. The refund is processed for a period of 10 days.

If cancelling during your stay, you forfeit the payment made in full. In selected cases, the decision is at the discretion of Management and it is final.

Conditions

Kindly note that payment can be done online, upon check in, with Visa card or Master card. A speed point is available on site.
If you want to make a deposit via EFT prior to your arrival, kindly use the details below and email the proof of payment to: bookings@theloftscollection.com

Account Name: Lofts Self Catering And Car Hire CC
Bank: Bank Windhoek Limited
Branch: Capricorn Private Wealth
Branch Code: 484-172
Swift Code: BWLINANX
Account No: CHK: 8032 699 856
Account Type: Business Cheque Account
Address: PO Box 6875, Ausspannplatz, Windhoek, 9000, Namibia